Terms & Conditions

1. Agreement to Terms

By accessing the Next Verse IT website (https://nextverseit.com) or engaging our web development, design, or digital marketing services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

These terms constitute a legally binding agreement between you ("Client") and Next Verse IT("Company," "we," "us," or "our"). We reserve the right to modify these terms at any time, and continued use of our services following any changes constitutes acceptance of the revised terms.

2. Services

Next Verse IT provides a range of web development and digital services, including but not limited to:

• Custom website and web application development (WordPress, Laravel, React, Next.js, and other frameworks).
• UI/UX design, graphic design, and brand identity creation.
• E-commerce development and integration.
• Search engine optimization (SEO) and digital marketing.
• Website maintenance, speed optimization, and technical consultation.
• API development and third-party system integration.

The specific scope, deliverables, timeline, and pricing for each project will be outlined in a separate proposal or statement of work (SOW) agreed upon by both parties before work commences.

3. Client Responsibilities

As a client, you agree to fulfill the following responsibilities to ensure the successful delivery of your project:

• Provide accurate and complete information, content, and assets required for the project in a timely manner.
• Respond to requests for feedback, approvals, and clarifications within the agreed-upon timeframes.
• Ensure that all materials, content, and assets you provide do not infringe upon the intellectual property rights of any third party.
• Designate a primary point of contact for project communication and decision-making.
• Review and test deliverables promptly and provide clear, consolidated feedback.
• Maintain valid account credentials for any third-party services, hosting platforms, or content management systems involved in the project.
• Comply with all applicable laws and regulations related to the content and purpose of the project.

Delays caused by the Client's failure to meet these responsibilities may result in adjustments to the project timeline and are not grounds for a refund or penalty against Next Verse IT.

4. Payment Terms

Payment terms for each project will be specified in the project proposal or contract. Unless otherwise agreed, the following standard terms apply:

• Deposit: A non-refundable deposit of 30–50% of the total project cost is required before work begins, as specified in the project proposal.
• Milestone Payments: Remaining payments are due upon completion of agreed-upon project milestones as outlined in the payment schedule.
• Final Payment: The final balance is due upon project delivery and before the transfer of final source files or deployment to the production environment.
• Late Payments: Payments not received within 15 days of the due date may incur a late fee of 1.5% per month on the outstanding balance. We reserve the right to pause work on any project with overdue payments.
• Additional Work: Any work requested outside the original scope will be billed at our standard hourly rate or as quoted in a change order, subject to mutual agreement.

All prices are quoted in the currency specified in the proposal unless otherwise stated. The Client is responsible for any applicable taxes, bank fees, or currency conversion charges.

5. Intellectual Property

Intellectual property rights are governed by the following terms:

• Client Content: You retain all rights to the content, branding materials, and assets you provide to us for use in the project.
• Custom Work: Upon full payment, the Client receives ownership of the final custom-developed website, application, or design deliverables as specified in the project agreement.
• Pre-Built Assets: We retain ownership of any proprietary code libraries, frameworks, tools, or pre-built components used in the project. The Client receives a non-exclusive, perpetual license to use these assets as part of the delivered project.
• Portfolio Usage: Unless otherwise agreed in writing, Next Verse IT reserves the right to display completed projects in our portfolio, case studies, and marketing materials.
• Third-Party Licenses: Any third-party plugins, themes, or software used in the project are subject to their respective licensing terms. The Client is responsible for maintaining valid licenses after project delivery.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Next Verse IT shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from or related to the use of our services.

• Our total liability for any claim arising from or related to our services shall not exceed the total amount paid by the Client for the specific project in question.
• We are not liable for any downtime, data loss, or performance issues caused by third-party hosting providers, service outages, or force majeure events.
• We are not responsible for the accuracy, legality, or appropriateness of content provided by the Client.
• We do not guarantee specific search engine rankings, traffic levels, or business results from SEO or digital marketing services.

The Client agrees to indemnify and hold harmless Next Verse IT, its employees, and contractors from any claims, damages, or expenses arising from the Client's use of the delivered project or content.

7. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of the engagement. This includes, but is not limited to:

• Business strategies, plans, and proprietary processes.
• Technical specifications, source code, and architecture details.
• Financial information, pricing, and contract terms.
• Customer data, user information, and analytics.
• Any information explicitly marked as confidential by the disclosing party.

This confidentiality obligation shall survive the termination of any project agreement for a period of two (2) years, unless otherwise specified in a separate Non-Disclosure Agreement (NDA).

8. Termination

Either party may terminate the project engagement under the following conditions:

• By Client: The Client may terminate the project at any time by providing written notice. In such cases, the Client shall pay for all work completed up to the date of termination, and the initial deposit is non-refundable. No source files or deliverables will be transferred until outstanding payments are settled.
• By Company: Next Verse IT may terminate the engagement if the Client fails to meet their responsibilities, breaches these terms, or fails to make required payments within 30 days of the due date despite written notice.
• Mutual Agreement: Both parties may agree to terminate the engagement at any time by mutual written consent.

Upon termination, all outstanding obligations—including payment for completed work—remain enforceable. Sections of these terms that by their nature should survive termination shall remain in effect.

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Bangladesh, without regard to its conflict of law provisions. Any disputes arising from or related to these terms or our services shall be resolved through good-faith negotiation first.

If negotiation fails, disputes shall be submitted to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh. Both parties agree to attempt alternative dispute resolution methods, such as mediation or arbitration, before pursuing litigation.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us:

• nextverseit@gmail.com
• +880 1757-220125
• Dhaka, Bangladesh